Refund and Returns Policy

Our refund and returns policy is applicable only if the customer receives a damaged or expired product. Customer need to inform us regarding the same with a valid image of the same within 7 days of the delivery of the order. If 7 days have passed since your purchase, we can’t offer the refund for the same.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original pack

Several types of goods are exempt from being returned. Goods such as Abortion Kit, Pregnancy Test Kit cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {Contact@themedstore.in}.

Only regular priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {Contact@themedstore.in}

To return your product, please contact us at {Contact@themedstore.in}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Order Cancellation

Once an order placed with us, no cancellation of the same is allowed. Customers are requested to place order with 100% surety of the same. We don’t process order cancellation as we always focus on quick service and speedy delivery of the orders. Read all our terms and conditions carefully before placing an order with us so that you do not face any issue regarding the same later on.

Contact us at {Contact@themedstore.in} for questions related to refunds and returns.